Account and Data Deletion

This page explains how Been There Done That! tourists can request account deletion or request that specific account-linked data be removed.

Delete Your Account In The App

  1. Open Been There Done That!.
  2. Go to Your Profile.
  3. Open Settings.
  4. Select Delete Account.
  5. Follow the confirmation steps to submit the deletion request.

What Happens Next

Your account is removed from public view after the deletion request is submitted. A 30-day restore period gives you time to reverse the request from inside the app.

After the restore period ends, the account is queued for permanent deletion processing.

Data Removed Or Queued For Removal

  • Account profile information tied to your account.
  • Public profile details, username records, and social links.
  • Tour Buddy, follow, and profile relationship records tied to your account.
  • Uploaded photos are removed from public view and queued for removal.
  • Account-linked requests or submissions may be removed where applicable.

Data That May Remain

  • Non-identifying aggregate rankings or world score totals may remain without your account attached.
  • Operational, security, or legal records may be retained when needed for abuse prevention or compliance.
  • Public app data that is no longer tied to your account may remain as part of the app experience.

Delete Data Without Deleting Your Account

You can also request removal of specific account-linked data without deleting your full account. This may include uploaded photos, profile details, or other account-linked content.

Email support@extendedplayllc.com with your Been There Done That! account email or username and a clear description of what you want removed.

Need Help?

If you cannot access the app or need help with an account or data deletion request, contact support.

Contact Support